Privacy Policy

Last updated: [Insert date]

This Privacy Policy describes how BWL Painting and Decorating ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit or use https://www.bwlpainting.co.uk/ (the "Service"). By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information that identifies or can reasonably be linked to you, such as:

Name
Email address
Phone number
Property address where services are provided
Billing information

b. Usage Information

Information about how you use the Service, including:

IP address
Browser type and version
Pages viewed and time spent on the website
Device and operating system information

c. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the website functions correctly, analyze website traffic, and improve user experience. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes for painting and decorating services
Deliver and manage our services
Communicate with you about appointments, services, or updates
Improve our website and services
Meet legal, regulatory, and tax obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only where necessary, including with:

Trusted service providers (such as website hosting or email services)
Professional advisers (such as accountants or insurers)
Legal or regulatory authorities where required by law

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. While we strive to protect your data, no online transmission is completely secure.

6. Your UK GDPR Rights

If you are located in the United Kingdom or European Economic Area, you have rights under data protection laws, including the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

9. International Data Transfers

Your information is primarily processed within the United Kingdom. If any data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BWL Painting and Decorating
Website: https://www.bwlpainting.co.uk/
is provided for general informational purposes and does not constitute legal advice.